From: k. a.r. (email suppressed)
Date: Tue Mar 03 2009 - 16:00:10 PST
I have had to have a couple of investigations by paypal for poor merchandise
or merchandise not recieved.
It has taken a while, close to the 60 days that they say it can take.
They will investigate, though, and they give both parties a chance to provide
evidence, and then they decide.
Good luck with yours, seems like the perfect/poor condition thing could be a bit of a grey area.
Miriams is less subjective, though.
Good luck to both of you!
Kristie Reinders, B.F.A.
Director of Cinematography, Electric Visions
Curator and Head Projectionist, Electric Mural Project
The Mission, San Francisco, CA
'A first class technician should work best under pressure.'
- - - Issac Asimov
Date: Tue, 3 Mar 2009 15:37:39 -0800
From: email suppressed
Subject: Re: [FRAMEWORKS] Get a refund!!!! RE: [FRAMEWORKS] 8mm versus 16mm
To: email suppressed
Did you use PayPal? if so, they will review the communications etc. I am still waiting to here from them about the case I opened, which was a small matter of a record dealer describing something as "perfect condition" that was actually poor condition.I would like to think that one does not have to be victimized in these eBay transactions.
Here is what I have heard so far about my case:
"We are in the process of investigating the following claim:----------The seller has submitted an explanation describing the disagreement withthis claim. We will evaluate all available information including theoriginal listing, and both seller and buyer statements. A final decisionwill be made on this claim per our User Agreement.
We will notify you if further action is required.
Thank you for your cooperation.
Sincerely,Protection Services Department"
I will let you know what happens.
Myron Ort
On Mar 3, 2009, at 3:13 PM, miriam jayne martins sampaio wrote:hi
i am back. finished class. i agree but i am sure he will repeat what he originally said in one of his emails that 'it was written in the technical description'.
we will see. i am sure he will email me tomorrow as he lives in the Ukraine.
miriam
Date: Tue, 3 Mar 2009 14:50:56 -0800
From: email suppressed
Subject: Re: Get a refund!!!! RE: [FRAMEWORKS] 8mm versus 16mm
To: email suppressed
eBay sellers should give the benefit of the doubt. If not, you can use the Resolution Center . I am currently involved in something similar with an item that had a misleading description with the seller refusing a refund.
mo
zeno-okeanos.com
On Mar 3, 2009, at 2:13 PM, miriam jayne martins sampaio wrote:hey everyone
i agree with everyone and thank you greatly for all your help! thanks kristie!! i cannot get the my money back. he will not refund as he says that it is stated in the technical information that its a 8mm camera. i have no idea what to do because frankly it does say that but i certainly did not understand it as such. since it does say 16mm movie camera. i just send him an email telling him i would like a refund. we will see if he will give it to me. i highly doubt it as i said.
i will be back in a while. gotta run to class.
thanks everyone
miriam
Date: Tue, 3 Mar 2009 13:47:38 -0500
From: email suppressed
Subject: Re: Get a refund!!!! RE: [FRAMEWORKS] 8mm versus 16mm
To: email suppressed
i agree with these guys, miriam. unless you REALLY want to delve into a new discipline (double 8mm) and learn all about it, there's no reason for you to buy something that was misrepresented in the ad. get your refund and look out for a nice Bolex, Beaulieau, B&H, even a Canon Scoopic if you should ever run across one, or any of the other great and inexpensive cameras out there. but if you just want one good, reliable 16mm camera, the Krasnogorsk is NOT it. i would guess that the 8mm is no more reliable than the 16mm model. i think your best bet is the refund, and you're perfectly entitled to it according to ebay rules.
btw, kristie's offer to help you screen potential cameras is very generous, i'd take her up on that.
enjoy today...
Dinorah de Jesús RodríguezFilm/Video Artist and Freelance Writer
www.solislandmediaworks.comwww.artcinematic.blogspot.comhttp://cinesthesia.blip.tv
On Mar 3, 2009, at 12:10 PM, Myron Ort wrote:Go to the eBay site map, choose "Resolution Center" and follow the prompts. If you cannot resolve the issue (obtain refund for misrepresented item) with the seller through direct communication with seller, then you open a case.
On Mar 3, 2009, at 1:11 AM, k. a.r. wrote:Yep, After seeing the link, I agree with that guy a couple of posts down, that camera was misrepresented.
I buy and sell a lot on eBay, and if the sellers misrepresent something, it is their fault and you are not obligated to buy it.
Tell him to refund your money.
He wrote 16mm not regular 8.
His feedback rating is less than perfect, so you could
also tell him that you will give him negative feedback if he doesn't refund you your money.
Also tell him that you will file a complaint with paypal if he doesn't give you back your money.
There are 3 reasons paypal will give you back your money, and severely misrepresented
merchandise is one of them.
They will investigate it, and that takes time, but you will get your money back,
and it will freeze his account while he is being investigated. Many sellers do not want to deal
with this, and will refund your money.
Also eBay changed the feed back policy, so the seller cannot leave you negative feedback as revenge.
So don't worry about that....
If he doesn't want to refund your $, you could also contact eBay and fight it,but paypal is your best first step after him.
In the future, if you want, send me the link for any cameras you want to buy, off list, and I will help you
figure out if it is what you want. I help a lot of my friends with buying high $$$ items from eBay,
so I wouldn't mind helping another filmmaker. And don't worry, I am probably never going to buy
another film camera, so I wouldn't bid the item out from under you.
Sincerely,
Kristie
Kristie Reinders, B.F.A.
Director of Cinematography, Electric Visions
Curator and Head Projectionist, Electric Mural Project
The Mission, San Francisco, CA
'A first class technician should work best under pressure.'
- - - Issac Asimov
Hotmail® is up to 70% faster. Now good news travels really fast. Find out more.__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
Windows Live Messenger makes it easier to stay in touch - learn how!__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
Tell the whole story with photos, right from your Messenger window. Learn how!__________________________________________________________________ For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
__________________________________________________________________
For info on FrameWorks, contact Pip Chodorov at <email suppressed>.
_________________________________________________________________
Windows Live™ Groups: Create an online spot for your favorite groups to meet.
http://windowslive.com/online/groups?ocid=TXT_TAGLM_WL_groups_032009
__________________________________________________________________
For info on FrameWorks, contact Pip Chodorov at <email suppressed>.